Explore the payroll outsourcing experience of American Office, one of the most financially successful, stable contract office furniture dealers in the U.S.
American Office
American Office

american_officeSince 1932, American Office has provided Office environment solutions in the Baltimore, Washington, D.C., and Northern Virginia. One of the most financially successful, stable contract office furniture dealers in the U.S., the company represents more than 300 manufacturers of quality freestanding furniture, seating, and office systems for a wide range of business environments.


To provide clients with a complete interior Office solution, American Office handles sales, project management, delivery, installation, and customer service. The company also operates six locations, including a 60,000 square foot distribution center, a 30,000 square foot warehousing facility, and several showrooms throughout the region – as well as its own fleet of delivery trucks.

Most of its history, American Office maintained employment records manually. With personnel files dispersed throughout multiple departments, the HR department’s ability to generate accurate, timely reports was limited. In 1999, the company sought to automate its HR processes.

After investigating several software solutions, American Office selected Abra HR, part of Sage Abra HRMS. The solution is serviced and supported by a Sage Software business partner. After working with Abra HR for a few months, American Office implemented the full Sage Abra HRMS.

Improving Productivity
According to Barbara Surran, American Office’s director of HR, Sage Abra has put information at the fingertips of the company’s HR and payroll staff, enabling the company to instantly report on all types of information and improve productivity.

“We’ve gained the power to automatically track and prepare reports on standard government requirements and issues specific to our organization,” says Surran. “For example, I prepare a regular census report on the number of employees at each location, and track important certifications for our truck drivers, and property issued to employees.

Using Sage Abra HRMS, we have a better level of control over all employee-related information, and spend less time trying to maintain it.” The powerful reporting capabilities of Abra HR have rescued the HR staff from tedious manual counts. Surran adds, “The health insurance census report is one we look at several times per year. Because we have six locations, it used to take about five hours per report to collect the information for our insurance broker. Now, using Abra HR, it takes a matter of seconds.”


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